All our design products are sustainable and good for earth, trees and water.

Orders can be returned or exchanged within 14 days of receiving the parcel, providing they are in original resalable condition. Your order will be packaged really carefully and delivered wherever you want. 

This is a Standard delivery item & it can take up to 3 - 5 working days for delivery.

For more information visit our full delivery information page.

Returns and Refunds

You have 14 days to return any item for a full refund, provided it is in original, unused, saleable condition and repacked in the original packaging.

You are responsible for the cost of returning your item(s) to us, unless you received a faulty, damaged or wrongly dispatched item.

To return an item, For more information visit our full returns information page.

At Artisanale London, our products are built to last. We know that quality means products made by world-class manufacturers, using durable, high-quality materials. We work directly with our makers as they craft your product with precision and care, inspecting it to ensure it meets the highest standard. We know that this kind of care is a necessary part of quality.